Printer Repair Contract Options

PEAK Technologies' nationwide onsite printer repair contracts and depot printer repair contracts come backed with over 25 years of printer repair experience. PEAK is one of North America's largest independent Service organizations specializing in field service printer repair contracts and mail in depot printer repair contracts on most major brands of laser printers, color printers, multifunctional printers, laserjet printers, inkjet printers, dot matrix printers, serial matrix printers, line matrix printers, impact printers, continuous form, RFID printers, portable printers, barcode printers, mobile printers, direct thermal printers, thermal transfer printers, PAX print engines and printer applicators. Our nationwide coverage in the US and Canada allow PEAK to provide printer repair contracts to over 15,000 customers that range from one printer at a location to thousands of printers at multiple locations throughout North America.

PEAK offers various printer repair contract options and response times for telephone support, onsite and depot support, time and materials repair, and custom programs so you can select the printer repair contract and maintenance plan that supports your business objectives.

Telephone Support: 800-PEAK-FIX (800-732-5349) Available 24 hours a day, 7 days a week

• Troubleshooting of equipment problems where expert technicians work with customers to diagnose symptoms, identify problems, and find solutions.
• To place a service call

Onsite Printer Repair Contract

PEAK provides authorized nationwide onsite printer repair in both the US and Canada with factory trained and certified customer service engineers.

Onsite Printer Repair Contract Option include:

• Next-business day response
• 4-hour response
• 24 X 7, including 4-hour response
• Corral Service
• Time and Materials
• Equipment installations and de-installations
• Custom Service Programs
  

National Depot Printer Repair Contract Option

For over 16 years, PEAK's National Mail In Depot Printer Repair Center's highly trained staff has been providing quality, cost-effective and timely services for a comprehensive variety of products. All depot printer repairs are done by factory trained technicians. Customers call 800-PEAK-FIX to request a Return Materials Authorization (RMA) number to send the defective unit in for repair.

Depot Printer Repair Contract Options Available:

• 3 and 5 day Turnaround Options
• Advanced Exchange and Spares Management Programs
• Flat rate repair *(certain models)
• Time and Materials
• Custom Options
• Kitting and Staging for equipment roll outs

PEAK ServiceTRAC

PEAK also offers its printer repair contract customers a web portal to place all service requests.

Contact Us to arrange a service plan that meets your needs. To place a service call : 800-PEAK-FIX (800-732-5349)