With PEAK’s Priority Gold printhead replacement program, when you purchase an annual consumables blanket contract and an annual maintenance contract with your printer, you receive replacement printheads at no cost. If a printhead fails during the contract period when using the media purchased under the blanket agreement, a factory-trained PEAK Customer Service Engineer will replace it at no charge.

Since a single printhead can equal or exceed the cost of an annual maintenance contract, it’s a win/win arrangement. You receive all the benefits of a PEAK annual maintenance and blanket consumables contract, plus the peace of mind that your printer and consumables partner is always at your service.

Example return on investment:

• Without the PEAK Priority Gold program, the replacement printhead cost on Printer X is $575 and onsite installation and travel costs average $350, depending on location.
• An annual maintenance contract on printer X is $600.
• With PEAK’s Priority Gold program, you would save $325 with your first replacement printhead. It’s that easy to save money!

With PEAK Priority Gold, we match your consumables and printers so that they work together, and you have a single point of contact for print operations service and support.

Here’s how it works:

• Priority Gold is available on new annual consumables blanket contracts and new annual maintenance contracts, or upon renewal of existing contracts.
• A $5,000 minimum blanket consumables order coupled with a PEAK service contract on the printer is required to qualify.
• Use of non-PEAK consumables or improper maintenance of printheads will void the agreement.
• After qualifying for the PEAK Priority Gold program, when a printhead needs to be replaced, simply call 800-732-5349 (PEAK-FIX) and a service technician will be on the way — with a new printhead in hand.

With a printhead protection program from PEAK, you get peace of mind. You receive an uninterrupted flow of supplies — reducing paperwork, inventory, and downtime. Price protection throughout the full term of the agreement makes budget forecasts easier. And PEAK’s single- source responsibility eliminates finger-pointing.

PEAK’s Priority Gold Program is simply the best way to ensure you receive high quality consumables at a fixed price. Contact Us.