Onsite Service

Competitive challenges, a need for flexibility, and compressed time-to-market means that processes must operate reliably at the lowest possible cost. Adding to the challenge, increasing equipment complexity makes service more difficult, requires more costly parts, and demands a higher level of specialized skill. The more technology evolves, the harder it is to keep up with advances.

PEAK provides field service repair for most major brands of laser, matrix, thermal printers, bar code printers, printer applicators, as well as forms handling equipment.

As one of North America's largest service organizations, PEAK onsite service provides:

• Flexible, responsive, and customer-focused fixed cost maintenance agreement offerings.
• Field service throughout the US, Canada, and Europe.
• Manufacturer-certification to maintain all major printer brands.
• Expert support for current printer and bar code scanning technologies.
• Flexible Priority-Level Service Programs—from conventional onsite or depot support to comprehensive offerings for mission-critical systems.
• Flexible response times: 4-hour, 8-hour, Next Business Day, and custom plan options
• Extended asset lifecycles and maximized return on investment through preventive maintenance programs and use of certified replacement parts.

PEAK provides service to over 25,000 customers and our 250+ factory-trained and certified Customer Engineers average 15 years of industry experience. Learn more about our flexible service options and response times.

Put our experience to work for you. Call 1-800-PEAK-FIX (1-800-732-5349) or use our Online Service Request.