Empower Your Workforce with Real-Time Collaboration from Workcloud Sync.

Real-Time Collaboration from Workcloud Sync

Empower Your Workforce

Real-time communication and collaboration made simple with Workcloud Sync

Frontline workers are the driving force behind your operations — serving customers, delivering goods, supporting patients, and keeping critical infrastructure running. Yet, despite their importance, they’re often left behind in digital transformation efforts.

Workcloud Sync changes that

It equips your frontline with a single, mobile-first solution that brings together:

  • Push-to-talk and voice/video calling for instant communication
  • Multimedia messaging for clear, contextual updates
  • Task tracking for streamlined execution and accountability

Core Features:

Push-to-Talk

  • Cancel or hold calls at the push of a button
  • Pinpoint available colleagues with location tracking
  • Prioritise safety with emergency call overrides
  • Support multiple audio accessories for flexibility

Voice & Video Calling

  • Easy-to-use, intuitive interface
  • Merge, transfer, and switch calls fluidly
  • Assign calls based on dynamic roles
  • Customise UI to match your brand

Messaging & Chat

  • Filter, forward, and print chat threads
  • Flag urgent messages for repeated alerts
  • Attach to-do items directly to chats
  • Create and manage dynamic chat groups

Forum

  • Share updates, wins, and news interactively
  • Enable private or public forum spaces
  • Monitor forum engagement via analytics
  • Find discussions with easy filtering

To-Dos & Task Management

  • Highlight key tasks with follow/watch functions
  • Use templates and checklists for efficiency
  • Assign tasks with comments and attachments
  • Simplify task collaboration across teams

PBX Integration

  • Supports major systems including Cisco, Zoom, and Avaya
  • Features include call transfer, hold, call park, and more
  • Easily manage extensions and licences
  • Use your preferred audio setup—earpiece, speaker or Bluetooth

Real Life Industry Benefits:

Healthcare

Support timely and secure coordination across healthcare environments. From nurses and admin staff to porters and facilities teams, ensure clear communication during day-to-day care and emergencies alike.

  • Emergency Alerts - Use duress alerts to notify safety personnel instantly.
  • Faster Patient Response - Locate nearby staff for rapid support.
  • Flexible Role Management - Staff can switch profiles and adapt to team gaps in real time.
Retail

Transform your store operations with smart communication that goes beyond outdated radios. Empower retail teams to resolve customer questions in real time, manage BOPIS workflows, and adapt to shifting roles or departments with ease.

  • Cross-Store Collaboration - Enable instant messaging and voice calls between departments.
  • BOPIS Efficiency - Coordinate curbside and in-store pickups with real-time updates.
  • Agile Operations - Switch staff between roles or stores on one device.
Warehousing & logistics

Keep pickers, packers, drivers, and dispatch teams in constant sync. Share urgent updates, optimise routing, and reduce manual errors at every touchpoint.

Field Services

Support engineers and technicians with instant access to supervisors and subject-matter experts. Enable smooth task handoffs and customer communications, on the road and on-site.

Built for the Future

Workcloud Sync is designed to scale with your organisation. With a modern architecture and robust roadmap, it helps you deliver measurable improvements in customer service, employee engagement, and operational productivity.

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