Printhead Protection Programs – Replacement, Repair & More

Maximize Return on Investment for Your Printers and Supplies

Peak Technologies offers a number of value-added printer protection programs that help reduce the cost of printing, improve the total cost of ownership, and accelerate ROI.

The cost of maintaining a mission-critical thermal barcode printing system can be high, with stock and custom labels, thermal ribbons, printheads, and equipment repair contracts all contributing to ongoing operating expenses. That’s why Peak Technologies has introduced a number of Printhead Replacement Programs based on your unique circumstances to virtually eliminate one major ongoing variable cost of printing, thermal printheads. These parts start to degrade over time, just like other printer parts, but replacements and repairs can come at a much higher cost. The goal of our program is to help you cut costs and ensure the system you depend on continues to work as expected.

We offer different thermal printhead replacement programs so you’re sure to find a solution that works for you.

The Peak Technologies Priority Gold Program is our main offering. If you’re interested in other printhead protection options, such as Zebra specific programs, contact us for more information.

Priority Gold Program: All-in-One Replacement Printhead Solution

The Peak-  Priority Gold® Program is an all-in-one no-cost printhead replacement program. Receive high-quality printing supplies at a fixed price, while having a single point of contact for all of your print operations, customer service, and support needs. This protection plan includes:

  • Free replacement printheads
  • Free installation
  • Locked in media pricing
  • A direct phone number to initiate the replacement process in one call
  • Expert customer service and support
  • Continued analysis and expertise on improving your printing solution

With Priority Gold, we’ll start by making sure your supplies and printers are paired correctly for optimal performance. We’ll be there to ensure maximum uptime through the support of our nationwide equipment repair organization. When you purchase an annual supplies blanket contract and equipment repair contract with your printer, you’ll receive replacement printheads at no cost. If a printhead fails during the contract period (when using the printing supplies purchased under the blanket agreement), a factory-trained Peak Technologies Customer Service Engineer will replace it at no charge. Printhead assembly and installation are both included. It’s that simple.

Cost Benefits

This program can provide significant cost savings.

For example, the replacement printhead cost on Printer X is $575 and average on-site equipment repair and travel costs average $350, depending on location. An annual maintenance contract on printer X is $600. If you elect to participate in Priority Gold, you will save roughly $325 with your first replacement.

A new printhead can equal or exceed the cost of an annual equipment repair contract. With this you’ll receive all the benefits of a Peak Technologies annual equipment repair and supplies contract, plus you’ll also be saving money every time a printhead is replaced.

Peak Technologies' Priority Gold can save you between $470 and $950 every time a printhead is replaced during your agreement period.

Moving Forward with Peak Protection

We have the flexibility to work with teams that may not fit into this program. If that’s the case, contact one of our experts and we can lay out options for a program that better fits your needs.

Printer performance is subject to normal wear and tear, and will require maintenance and replacement parts over time. A protection program can not only provide major savings but allows for one-stop shopping and improved print quality and efficiency for your printing and labeling solution. Contact us today to learn more about our Peak printhead replacement, repair and protection services.

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Peak-Ryzex is now
Peak Technologies

The last few months have been incredibly exciting for our organization.  In early April, we changed ownership to Sole Source Capital, an experienced private equity company focused on the industrial services market and committed to our growth. With Sole Source’s support, we have added tremendous capabilities, resources, and industry expertise to the Peak portfolio through the acquisition of three companies in the last 60 days. 

Along with these exciting developments comes a renewed sense of commitment and purpose. To celebrate this exciting new chapter, we wanted to use this opportunity to reflect on our past, while looking forward to the future.  We are extremely pleased to announce that we have changed our company name to Peak Technologies, Inc. 

For many of our long-time customers, this is a return to the company name that had been in place since our founding in 1981.  When we merged with Ryzex in 2011, we combined our names to symbolize the union of two industry leaders.  But over the last few years, we have become ONE Peak, added additional capabilities, battled through a pandemic together, and feel that the time is now to re-brand the company as we look forward to the future. 

For additional information on the company name change, click here.