Printhead Protection Programs – Replacement, Repair & More

Maximize Return on Investment for Your Printers and Supplies

Peak Technologies offers a number of value-added printer protection plans that help reduce the cost of printing, improve the total cost of ownership, and accelerate ROI.

For an enterprise, the cost of maintaining a mission-critical thermal barcode printing system can be high. Thermal ribbons, both stock and custom labels, printheads, and equipment repair contracts all contribute to ongoing operating expenses. That’s why Peak Technologies has introduced a number of Printhead Replacement Programs to virtually eliminate one major ongoing variable of these costs – thermal printheads. These vital parts start to degrade over time, just like other printer parts, but replacements and repairs can come at a much higher cost. The goal of our program is to help you cut costs and ensure the system you depend on continues to work as expected.

We offer different thermal printhead replacement programs so you’re sure to find a solution that works based on your unique circumstances.

The Peak Technologies Priority Gold Program is our main offering. If you’re interested in Priority Gold or other protection options, such as Zebra Technologies specific programs, contact us for more information.

Priority Gold Program: All-in-One Replacement Printhead Solution

The Peak Priority Gold® Program is an all-in-one no-cost printhead replacement program. Receive high-quality printer supplies at a fixed price, while having a single point of contact for all of your system operations, customer service, and support needs. This protection plan includes:

  • Free replacement printheads
  • Free installation
  • Locked in media pricing
  • A direct phone number to initiate the replacement process in one call
  • Expert customer service and support
  • Continued analysis and expertise on improving your printing solution


With Priority Gold, we’ll start by making sure your supplies and printers are paired correctly for optimal performance. We’ll be there to ensure maximum uptime through the support of our nationwide equipment repair organization. When you purchase an annual supplies blanket contract and equipment repair contract with your printer, you’ll receive replacement printheads at no cost. If a printhead fails during the contract period (when using the supplies purchased under the blanket agreement), a factory-trained Peak Technologies Customer Service Engineer will replace it at no charge. Printhead assembly and installation are both included. It’s that simple.

Cost Benefits

This program can provide significant cost savings.

For example, the replacement printhead cost on printer X is $575 and average on-site equipment repair and travel costs average $350, depending on location. An annual maintenance contract on printer X is $600. If you elect to participate in Priority Gold, you will save roughly $325 with your first replacement.

The cost of a new printhead can equal or exceed the cost of an annual equipment repair contract. With this you’ll receive all the benefits of a Peak Technologies annual equipment repair and supplies contract, plus you’ll also be saving money every time a printhead is replaced.

Peak Technologies' Priority Gold can save you between $470 and $950 every time a printhead is replaced during your agreement period.

Moving Forward with Peak Protection

We have the flexibility to work with teams that may not fit into this program. If that’s the case, contact one of our experts and we can lay out options for a program that better fits your needs.

Printer performance is subject to normal wear and tear, and will require troubleshooting, maintenance and replacement parts over time. A protection program can not only provide major savings but also leads to improved print quality and efficiency for your printing and labeling solution. Contact us today to learn more about our Peak printhead replacement, repair and protection services.

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