Driver & Route Workforce Scheduling
Have a distributed field workforce? Worried about how to schedule your workforce efficiently and maximize your productivity? Peak Technologies offers driver and route scheduling software solutions that use the availability of your workforce and workload to streamline planning and optimize schedules.
Peak Technologies can help with distributed mobile workforce management by understanding the different resource scheduling options and choosing a solution that best fits your unique business needs and objectives.
The common challenges faced while scheduling and dispatching mobile workers include:
- Prioritizing the existing jobs
- Rescheduling the requests
- Adjusting ad-hoc requests
- Dealing with admin work
We’ve partnered with FarEye to offer a software solution that allows you to easily create a job, push customer delivery information and set the priority within the system. Once the job has been scheduled, simply push the job out to the mobile devices of the field workers.
We offer four scheduling options that help optimize your operations based on jobs, availability of resources, and the proximity of the location. Choose a process for your business based on your workflow and achieve an unprecedented level of efficiency and quality.
Mobile Workforce Scheduling Software
The scheduling and dispatcher software provided by Peak Technologies helps increase workforce efficiency by improving schedule accuracy, optimizing resource allocation and reducing customer response time with the following options:
- Automated Scheduling:
Easily integrate with various ERP and CRM systems with intelligent automation, directly pushing schedules to the mobile device of the field workforce. This type of employee scheduling reduces the time spent on admin work and automatically assigns the optimal resources available.
- Manual Scheduling:
Demands of customers are unpredictable. Communicating in real-time with your customers is crucial and manually assigning help in periods of surge is critical in the shortest time possible.
If you are in a hyperlocal/ridesharing type business, auto-assigning may best suit you. Auto-assigning helps in assigning the nearest available driver to the customer. In this ridesharing world, reaching out to the customer quickly and delighting them with the best service and customer experience possible creates loyalty and repeat business.
In today’s ever-changing business landscape, efficiency and cost mitigation are major challenges in running a delivery operation. With rising fuel costs and unbearable traffic conditions, real-time customer communications is crucial for delivery service organizations. Auto-routing gives the best possible route to the driver and assists in finding the customer quickly.
Peak Technologies takes into consideration all key metrics when optimizing a delivery organization. We will assess all routing techniques, including accuracy, travel time and travel distance. Our field service scheduling software will provide the data you need to optimize schedules and ensure your team members reach your customers on time. Contact us for more information and to schedule a demo.