Managing mobile devices across multiple locations and end users requires careful planning and setup. With an effective Mobile Device Management (MDM) solution, your mobile devices work well together, and you can reduce service calls and overall business risk.
However, this is only one piece of the puzzle. Your system can only function at an optimal level when managed efficiently on a daily basis. In order to maximize its potential, it requires a dedicated team of professionals with extensive knowledge of best practices. Contact the Peak Technologies team today to learn more about how our MDM services can help your business.
Leveraging more than a decade of experience, our team will help you determine the right solution based on your requirements. We begin with a comprehensive scoping process where we understand current and future requirements and then make recommendations based on your desired outcome and available resources.
Once we understand your requirements, Peak Technologies Manage Mobility will host your MDM software solution in the Cloud or install it to a server of your choosing (provided the server meets specified requirements). The server can be on your premises or hosted remotely. We then configure your solution based on the agreed outcomes from the preliminary scoping process. From here, we can turn it over to your team or we can play a more extensive role, handling everything from software rules and restrictions to application management.
Most MDM solutions aren’t used to their fullest potential. Our Peak Technologies team helps you to get the most from your solution by conducting training based on your specific audience. You determine if the training will be for your administrators who oversee the installation, or for your IT managers and operators who will interface with the system on a daily basis for support purposes. We develop all content based on your desired audience, and the classroom training can be hosted at our facilities or yours.
Going beyond training, our team offers server support. We monitor the MDM environment and manage all of the related information on your server. Our team will notify you of any server-related issues that may impact the performance of your solution and manage necessary server updates on your behalf.
The Peak Technologies Manage Mobility team can further alleviate the strain on your IT department by managing individual devices directly from our facilities.