Voice-Directed Services

Streamlined Operations… Improved Productivity

Voice capabilities are now recognized as essential components of fully optimized logistics management systems. Peak Technologies provides a suite of comprehensive solutions for voice-enabled logistics. These solutions offer significant improvements for worker productivity and processing accuracy. These solutions are comprised of software, hardware, and services that optimize the full spectrum of warehouse operations for greater accuracy, productivity, and flexibility in supply chain execution. Our solution gives customers enhanced operational control and equips their workers to operate “head up, hands free” and with greater speed. The combination of Peak Technologies’ functional business process experience in the warehouse and distribution center together with our industry-leading voice solutions can help automate a growing number of labor-intensive logistics functions, including: picking, receiving, loading, replenishment, and put away.

The benefits of voice-directed solutions in the supply chain include:

Improved Productivity.

More tasks per worker per shift. The voice-enabled worker performs tasks with his head up and hands free. Liberated from tasks that tax productivity, such as scanning, reading pick lists, writing or keying in information, productivity improvement of 20% and higher are possible.

Increased Accuracy

By issuing workers exact instructions, confirming tasks and correcting errors as they occur, near 100% accuracy is achievable. A single error incurs a series of costs in correcting that error, from returns, re-picking, and re-shipping to reduced customer satisfaction. Improvements of even a fraction of a percentage can represent significant savings

Reduced Warehouse Labor Costs

A safer work environment, decreased training time for new workers, less worker time spent on administrative tasks, and lower turnover are among the range of labor costs reduced.

Reduced Material Costs

Costs of printers, paper, and other material associated with alternate methods of order selection are reduced or eliminated.

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