Online Account Management
Custom Ordering and Staging Through One Easy to Use Portal
MANAGEDtel is a customer-centric approach to the management of multi-carrier and multi-device wireless services for governmental agencies. In today’s world, IT procurement professionals are dealing with up to 4 different wireless carriers, each with their own ordering, procurement, and staging processes and each with their own set of PTT phones, smartphones, tablets, hotspots, and an array of IOT devices. MANAGEDtel is a single portal to all of the above, built specific to the needs of your agency:
- Through one portal, you can have each individual approved user see and order only the wireless devices and rate plans that they are approved to purchase. Every carrier, every rate plan – all under one roof.
- Through one portal, you can manage all of your adds/deletes/changes for any carrier.
- Approval hierarchy is unique to each user.
- Voice, SMS, and data usage reporting is available and customizable.
In addition to the above self-service tool, you also receive a single, dedicated point of contact for care.
Lastly, customized staging and kitting for your wireless devices is also available.
We support your entire wireless order and procurement processes throughout the life-cycle of your wireless spend.