To our Peak Technologies Zebra Printer Customers,

We are aware of reports that that Windows update KB5004945 issued on July 6th might make printing to certain printers difficult. This issue affects various brands and models, but primarily to printers that connect using a USB port.

Microsoft previously addressed this issue in a “Known Issue Rollback” on July 8^th, and has now addressed the issue as a part of their July 13^th  Windows update, within the KB5004237 update.

Details on the July 13^th update, how to obtain it and which versions of Windows are affected, are available at:

https://support.microsoft.com/en-us/topic/july-13-2021-kb5004237-os-builds-19041-1110-19042-1110-and-19043-1110-ae798d3c-3de3-4c1f-b9d9-7391b71da889

Zebra Technical Support also has a Knowledge Base article on this issue, at:

https://supportcommunity.zebra.com/s/article/000021051?language=en_US

Regards,

Peak Technologies Customer Support