Case Study

Millwork/Manufacturing Industry – Managed Mobility Services

About the Company

Leading millwork distribution and manufacturing company lowers TCO through standardization of mobile devices.

This east coast millwork distribution and manufacturing company needed to implement a custom-tailored manage mobility service solution. Peak Technologies met the customer’s manage mobility services needs with helpdesk support, telecommunications expense management and advanced replacement of mobile devices to lower the customer’s total cost of ownership (TCO).

Business Challenge

One of the largest millwork distribution and manufacturing companies in the United States faced multiple issues with their mobile device population and data collection processes. The company wanted to standardize the mobile data collection equipment to a single device platform that would allow for multi-purpose hardware and processes. Peak Technologies implemented a solution that lowered the high cost accrued through the company’s existing voice and data plans.

The Solution

Peak Technologies implemented a solution to generate TCO savings, including standardization of mobile devices, reduction in costs for voice/data plans and increased efficiencies from logistical service and support.

Featured Peak Technologies Services:

  • Advanced mobile device staging and replacement
  • Help Desk
  • Telecom expense management (TEM)

The Result

By standardizing mobile data collection equipment to a single device platform, Peak Technologies helped the company multi-purpose existing hardware and processes for increased efficiency and cost savings.

Previously, the company had a crew of three people handling 120 drivers with outdated mobile computers. Peak Technologies was able to help re-route all internal hardware support calls, eliminating distractions for the IT staff.

Ultimately, the company was able to lower TCO through standardization of mobile devices, reduce costs for voice/data plans and improve the efficiency of logistical service and support.

Download the PDF Version

Click the download button below to download the PDF version of this case study to save or share.

Industry:
Manufacturing – Millwork

Business Challenge:
High Costs and Increased Complexity in Managing Mobile Device Population

Location:
Eastern United States

Featured Peak Technologies Services:

"Peak Technologies helped the company multi-purpose existing hardware and processes for increased efficiency and cost savings."

©Copyright 2021 Peak Technologies

Peak-Ryzex is now
Peak Technologies

The last few months have been incredibly exciting for our organization.  In early April, we changed ownership to Sole Source Capital, an experienced private equity company focused on the industrial services market and committed to our growth. With Sole Source’s support, we have added tremendous capabilities, resources, and industry expertise to the Peak portfolio through the acquisition of three companies in the last 60 days. 

Along with these exciting developments comes a renewed sense of commitment and purpose. To celebrate this exciting new chapter, we wanted to use this opportunity to reflect on our past, while looking forward to the future.  We are extremely pleased to announce that we have changed our company name to Peak Technologies, Inc. 

For many of our long-time customers, this is a return to the company name that had been in place since our founding in 1981.  When we merged with Ryzex in 2011, we combined our names to symbolize the union of two industry leaders.  But over the last few years, we have become ONE Peak, added additional capabilities, battled through a pandemic together, and feel that the time is now to re-brand the company as we look forward to the future. 

For additional information on the company name change, click here.