Case Study

Rich Products – Real-Time Inventory & Pallet Tracking

About the Company

Leading worldwide food supplier moves to more efficient inventory tracking system to improve accuracy and customer service.

Rich Products Corporation, a worldwide supplier to the food service, in-store bakery and deli, and retail marketplaces, embarked on an initiative to update the logistical planning and material requirements planning (MRP) technology in each of its North American plants. Peak Technologies developed a data collection system for use with SAP to allow for real-time inventory tracking, increased operational efficiency and improved customer service.

Business Challenge

With locations spanning six continents, Rich’s sells more than 2,000 different products in 106 countries. The company chose Peak Technologies to develop a WLAN data collection system that integrated natively with SAP and real-time inventory- and pallet-tracking in all facilities, using SAP planning and MRP solutions. Rich’s knew moving to SAP would give them the ability to track inventory in real-time, making facilities more efficient and improving customer service.

The Solution

Peak Technologies supported Rich’s with functional and technical consultation on business processes and SAP integration, customized SAP transactions, RF wireless site surveys, RF and printing hardware selection and installation, custom label redesign, training classes, and go-live support.

Working closely with Rich’s, Peak Technologies designed a solution allowing for a unique identifier for each pallet of inventory that integrated seamlessly with SAP, allowing staff to effectively track inventory in real time. Peak Technologies also helped select the wireless hardware outlined below.

 

Featured Products

  • Cisco access points
  • Honeywell mobile computers
  • Honeywell vehicle mount computers
  • Honeywell scanners

 

Featured Peak Technologies Services

  • Functional and technical consultation
  • SAP integration and customized SAP transactions
  • RF wireless site surveys
  • RF and printing hardware selection and installation
  • Custom label redesign
  • Training classes
  • Go-live support

The Solution

The transition was completed during the warehouse’s busiest season without missing a customer order. With the transition to SAP, Rich’s staff can now track raw material by vendor, product and lot code, which improves customer service and also helps locate ingredients that have been recalled by a manufacturer or the FDA. Additionally, the solution provided by Peak Technologies allowed for:

  • Real-time manufacturing inventory and pallet tracking visibility
  • Streamlining the number of transactions from five to one, improving efficiency for warehouse personnel
  • Accelerating the process of receiving inbound materials inventory
  • Expanded raw material inventory visibility to include vendor, product and lot code data throughout the entire system
  • Enhanced inventory visibility to allow for rapid response to any manufacturer or FDA lot or traceability recalls
  • Consistency in manufacturing execution to better respond to customer expectations and deadlines

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Industry:
Manufacturing – Food/Food Service

Business Challenge:
Implementing Real-Time Manufacturing Inventory and Pallet Tracking

Location:
Eastern United States

ERP System:
SAP

 

Featured Products

  • Cisco access points
  • Honeywell mobile computers
  • Honeywell vehicle mount computers
  • Honeywell scanners

 

Featured Peak Technologies Services

  • Functional and technical consultation
  • SAP integration and customized SAP transactions
  • RF wireless site surveys
  • RF and printing hardware selection and installation
  • Custom label redesign
  • Training classes
  • Go-live support

"The transition was completed during the warehouse's busiest season without missing a customer order."

©Copyright 2021 Peak Technologies

Peak-Ryzex is now
Peak Technologies

The last few months have been incredibly exciting for our organization.  In early April, we changed ownership to Sole Source Capital, an experienced private equity company focused on the industrial services market and committed to our growth. With Sole Source’s support, we have added tremendous capabilities, resources, and industry expertise to the Peak portfolio through the acquisition of three companies in the last 60 days. 

Along with these exciting developments comes a renewed sense of commitment and purpose. To celebrate this exciting new chapter, we wanted to use this opportunity to reflect on our past, while looking forward to the future.  We are extremely pleased to announce that we have changed our company name to Peak Technologies, Inc. 

For many of our long-time customers, this is a return to the company name that had been in place since our founding in 1981.  When we merged with Ryzex in 2011, we combined our names to symbolize the union of two industry leaders.  But over the last few years, we have become ONE Peak, added additional capabilities, battled through a pandemic together, and feel that the time is now to re-brand the company as we look forward to the future. 

For additional information on the company name change, click here.