When it comes to service, experience counts. For over 50 years, Peak Technologies has been one of North America’s largest independent Authorized Service organizations specializing in the repair of bursters, detachers, decollators, shredders, check signers/imprinters, paper folding machines, and roll feed equipment including winders, cutters, web buffers, form folders, carts, docking stations and unwinders.
Peak Technologies is the only authorized service provider to service and support all of Moore Wallace and now RR Donnelley’s paper/forms handling products including pressure seal systems, bursters, detachers, paper cutters, check signers/imprinters and shredders. Peak Technologies also maintains the Document Verification Systems (a barcode scanning system which tracks documents and verifies job integrity as part of the customer audit process).
In 1997 Moore purchased Peak Technologies and then in 2001, Moore Wallace merged their service division with Peak Technologies. As a result, Peak Technologies has some Customer Service Engineers (CSE) with over 30 years of paper handling service experience. Each Peak Technologies CSE has been cross-trained on the complete line of Moore Wallace and RR Donnelley equipment.
Peak Technologies is an authorized service provider for the Duplo line of bursters, detachers and paper folders.
Our nationwide onsite coverage, time and materials repair, installation, 24 x 7 coverage options in the US and Canada means we can support customers with one location or multiple locations. Peak Technologies has thousands of form handling equipment customers that it provides onsite services for and many have been using Peak Technologies service for over 10 years, some as long as 25+. We understand mission critical applications and have many customers utilizing our 24 x 7 coverage option with a 4-hour response so we maintain a large parts inventory.
Our Peak Technologies Customer Service Engineers average 16 years of industry experience, some with over 30 years of paper handling equipment repair experience and are factory trained and certified.
With a fully staffed Technical Assistance Center at 800-PEAK-FIX (800-732-5349) support is available 24 hours a day and 7 days a week. Contact Peak Technologies’ highly trained and experienced support personnel today to discuss the paper handling equipment repair and support that your business needs.